Franklin Health and Rehabilitation Center

Franklin Health and Rehabilitation Center

MI Elder Abuse Free Legal ConsultationDid someone you love suffer elder abuse or neglect at Franklin Health and Rehabilitation Center? Our lawyers can help.

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation.

Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

About Franklin Health and Rehabilitation Center

Franklin Health and Rehabilitation CenterFranklin Health and Rehabilitation Center is a for profit, 82-bed Medicare/Medicaid certified skilled nursing facility that provides services to the residents of Franklin, Medway, Wrentham,  Norfolk, Milford, Holliston, Foxborough, Woonsocket, Medfield, Cumberland, Blackstone, Walpole, Mansfield, and the other towns in and surrounding Norfolk County, Massachusetts.

Franklin Health and Rehabilitation Center focuses on 24 hour care, respite care, hospice care and rehabilitation services.

Franklin Health and Rehabilitation Center
130 Chestnut St,
Franklin, MA 02038

Phone: (508) 528-4600

Website: http://franklin-health.com/

CMS Star Quality Rating

The Centers for Medicare and Medicaid (CMS) rates all nursing homes that accept medicare or medicaid benefits. CMS created a 5 Star Quality Rating System—1 star is the lowest rating and 5 stars is the highest—that look at three areas.  As of 2017, Franklin Health and Rehabilitation Center received a rating of 1 out of 5 stars.

Performance Area Rating
Overall Rating 1 out of 5 (Average)
State Health Inspections 1 out of 5 (Much Below Average)
Staffing 2 out of 5 (Below Average)
Quality Measures 2 out of 5 (Below Average)

Fines Against Franklin Health and Rehabilitation Center

The Federal Government fined Franklin Health and Rehabilitation Center $1,950 on 04/01/2015 and $1,950 on 06/22/2016 for health and safety violations.

Fines and Penalties

Our Nursing Home Abuse Lawyers inspected government records and discovered Franklin Health and Rehabilitation Center committed the following offenses:

Failed to give the right treatment and services to residents who have mental or psychosocial problems adjusting.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on records reviewed and interviews for 2 of 4 sampled residents (Resident #1 and Resident #4), the facility failed to ensure that a comprehensive assessment was completed so that Resident #1 and Resident #4 received appropriate treatment and services for substance use issues/disorders.

Findings include:

A Social Services Note, dated 3/3/17, indicated Resident #1 reported drinking a pint of vodka daily prior to hospitalization and wished to go to an inpatient program and the plan was to discharge to alcohol rehab when safe.

The Surveyor interviewed Resident #1 at 10:25 A.M. on 6/1/17. Resident #1 said on 4/8/17, he/she had gone to the package store and bought and then drank a pint of brandy. Resident #1 said upon returned to the facility he/she avoided the staff because he/she had been drinking. Resident #1 said he/she ambulated independently but knew he/she was unsteady and decided to take his/her wheelchair outside to have a cigarette. Resident #1 said while outside, his/her wheelchair went off the curb, he/she fell to the ground, someone found him/her, and he/she was transferred to the hospital. Resident #1 said he/she dislocated his/her jaw as a result from the fall.  The Surveyor interviewed the Director of Nurses (DON) at 4:27 P.M. on 6/9/17. The DON said that the facility does not have a policy and procedure related to substance abuse and that there are no formal assessments, interventions, or care plans for substance abuse.

Failed to keep accurate, complete and organized clinical records on each resident that meet professional standards

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
Based on records reviewed and interviews for 4 of 4 sampled residents (Resident #1, Resident #2, Resident #3, and Resident #4), the facility failed to ensure the medical record documentation was accurately signed by the corresponding licensed professional. The facility failed to assign each agency nurse their own unique username and password in Point Click Care (PCC) (a computer program used to electronically document medication and treatment administration and progress notes for each resident), which resulted in the inability to identify who the nurse was that administered medications, performed treatments and documented in the progress notes for Resident #1, Resident #2, Resident #3, and Resident #4.

Findings include:

The Policy, titled Medication Administration dated 12/2012, indicated the resident’s Medication Administration Record [REDACTED]. Initials on each MAR/TAR are verified with a full signature in the space provided or on the nursing care center’s master employee signature log. The Policy, titled Nursing Documentation, revised 9/2016, indicated entries in nursing notes are attributed to the author of the note. The Surveyor interviewed the Director of Nurses (DON) at 11:32 A.M. on 6/2/17. The DON said agency staff nurses all use the same log in password for PCC. The DON said you cannot identify who the agency nurse was that administered the medications and treatments to the residents or who the agency nurse was that documented in the resident’s progress notes.

Failed to try to resolve each resident's complaints quickly.

Based on review of Resident Council Minutes and Resident and staff interviews, the facility failed to ensure that prompt efforts were made to resolve grievances related to Residents not receiving snacks, Residents request for menus to be delivered to their rooms, and complaints that the food is too spicy on 2 of 2 units (First and Second Floor Nursing Units).

Findings include:

A review of the Resident Council Meeting Minutes for 3/21/16 and the Resident Council Response Sheet indicated the Residents complained that staff did not pass out snacks on either the first or second floor, weekly menus were not being delivered to Resident rooms as previously requested and the food is too spicy. The Director of Nursing’s (DON) written response (3/21/16) indicated that he would be meeting with all staff to bring the issue to their attention. Additionally, the DON indicated that a new program for snack distribution would begin on 4/1/16 to include snacks offerings at 10:00 A.M., 2:00 P.M. and 8:00 P.M. The Food Service Manager’s written response indicated that he would tell the cooks to make the food less spicy. He did not address the Resident’s complaint of not receiving weekly menus.

Keep accurate, complete and organized clinical records on each resident that meet professional standards

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to ensure that accurate, up to date Guardianship documentation was available and accessible in the medical record for 1 Resident (#13) in a total of 15 residents.

Findings include:

Resident # 13 was admitted to the facility in 12/2015 with [DIAGNOSES REDACTED]. The medical record was reviewed on 5/4/16. Review of the most recent quarterly MDS (Minimum Data Set) with a reference date of 3/27/16 indicated that Resident #13 was cognitively intact and required limited assistance from staff for activities of daily living. Review of the medical record indicated that on 11/20/15, Resident #13 was appointed a permanent legal guardian with powers and duties limited to the authority to apply for health insurance benefits and obtain copies of financial statements. No other legal documents related to guardianship were in the medical record.

Franklin Health and Rehabilitation Center, Nursing Home Neglect and Elder Abuse Lawyers

If someone you love has suffered neglect or elder abuse by a senior caregiver, nursing home, or other care facility, our lawyers may be able to help. Regardless of whether or not criminal charges are filed against an alleged abuser, you may still be able to pursue compensation in a civil claim. Compensation in elder abuse cases may be awarded if someone in the care of another suffers harm due to intentional or negligent actions (including failure to take action).

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation. Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

Oftentimes, victims of abuse either cannot or will not speak up for themselves out of fear. If you notice any warning signs or symptoms of neglect of abuse an an elderly person, it is important you contact an elder abuse lawyer immediately. Not only are there statute of limitations on filing a claim, but the sooner we start helping you, the easier it will be to collect evidence and talk to any witnesses before important details are lost, hidden, or forgotten.

 

Boston Personal Injury Lawyers for Elder Abuse Cases

We offer a free, no-obligation legal consultation to help you understand your rights and the value of your case. Our personal injury law firm takes cases involving elder abuse and neglect. We offer legal service to clients in Massachusetts, Rhode Island and New Hampshire.


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Page Last Updated: November 25, 2017

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