Worcester Rehabilitation And Health Care Center

Worcester Rehabilitation & Health Care Center

MI Elder Abuse Free Legal ConsultationDid someone you love suffer elder abuse or neglect at Worcester Rehabilitation & Health Care Center? Our lawyers can help.

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation.

Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

About Worcester Rehabilitation & Health Care Center

Worcester Rehabilitation & Health Care Center is a for profit, 160-bed Medicare/Medicaid certified skilled nursing facility that provides services to the residents of Worcester, Shrewsbury, Holden, Leicester, Millbury, Grafton, Northborough, Westborough, Sutton, Spencer, Clinton, Northbridge, Oxford, Marlborough, Hudson, and the other towns in and surrounding Worcester County, Massachusetts.

Worcester Rehabilitation & Health Care Center
119 Providence St,
Worcester, MA 01604

Phone: (508) 860-5000

CMS Star Quality Rating

Worcester Rehabilitation & Health Care CenterThe Centers for Medicare and Medicaid (CMS) rates all nursing homes that accept medicare or medicaid benefits. CMS created a 5 Star Quality Rating System—1 star is the lowest rating and 5 stars is the highest—that look at three areas.

As of 2018, Worcester Rehabilitation & Health Care Center in Worcester, Massachusetts received a rating of 1 out of 5 stars.

Performance Area Rating
Overall Rating 1 out of 5 (Much Below Average)
State Health Inspections 1 out of 5 (Much Below Average)
Staffing 3 out of 5 (Average)
Quality Measures 1 out of 5 (Much Below Average)

Fines Against Worcester Rehabilitation & Health Care Center

The Federal Government fined Worcester Rehabilitation & Health Care Center $3,413 on 09/15/2015, $2,540 on 12/04/2015, and $98,438 on 04/04/2016 for health and safety violations.

Fines and Penalties

Our Nursing Home Accident Lawyers inspected government records and discovered Worcester Rehabilitation & Health Care Center committed the following offenses:

Failed to develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation and staff interview, the facility staff failed to initiate an Activities Care Plan upon admission, for one sampled resident (#14), out of a total of 19 sampled residents.

Findings include:

Review of the facility Care Plan Policy, dated (MONTH) (YEAR), indicated that the Interdisciplinary Team (IDT) develops a comprehensive Care Plan for each resident that includes measurable objectives and timelines to accommodate preferences, special medical, nursing and psychosocial needs identified in the Resident Assessment Instrument (RAI) and IDT.

Resident #14 was readmitted to the facility in 3/2017, with [DIAGNOSES REDACTED]. Review of the Admission Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 3/20/17, indicated that the resident had a Brief Interview for Mental Status (BIMS) score of 11 out of 15 (moderate cognitive impairment). Review of the medical record, indicated that an Activities Care Plan was not initiated for the resident.

During an observation, on 5/25/17 at 10:30 A.M., the resident was lying in bed. The resident was alert and was watching television. During an interview, on 5/25/17 at 2:45 P.M., the Activities Director said that she initiates an Activities Care Plan for all admissions into the facility. She said that Resident #14 did not have an Activities Care Plan initiated.

Failed to Provide care by qualified persons according to each resident's written plan of care.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and staff interview, the facility staff failed to follow the plan of care, relative to a setting on an air loss mattress for one sampled resident (#10) out of a total of 19 sampled residents.

Findings include:

Resident #10 was admitted to the facility in 5/2013, with [DIAGNOSES REDACTED]. Review of the facility Bed-Use of Specialty Policy, dated (April, (YEAR)) indicated that the facility is to provide the correct mattress setting if needed. Review of the Annual Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 3/23/17, indicated that the resident had a Stage IV pressure ulcer (full thickness tissue loss with exposed bone, tendon, or muscle) and utilized a pressure reducing device for the bed.

Review of the Monthly physician’s orders [REDACTED].#6.

During an observation, on 5/23/17 at 8:20 A.M., the resident was awake and lying in bed. The resident was lying on an air mattress and the air mattress was set at 5 bars. During an observation, on 5/23/17 at 11:50 A.M., the resident was in bed with eyes closed. The head of the bed was elevated. The resident was lying on an air mattress and the air mattress was set at 5 bars.

During an observation, on 5/24/17 at 2:00 P.M., the resident was awake and lying in bed. The air mattress was set at 5 bars. During an interview, on 5/24/17 at 2:10 P.M., Unit Manager #1 said that the resident’s air mattress setting was incorrect and should be at 6 bars.

Failed to, least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and staff interviews, the facility staff failed to address pharmacy consultant recommendations for 2 sampled residents (#7, #15) out of a total of 19 sampled residents.

 

Findings include:

1. Resident #7 was admitted to the facility in 5/2010, with [DIAGNOSES REDACTED]. Review of the facility Consultant Services Policy, dated (MONTH) (YEAR), indicated that the consultant should document findings and recommendations on a form and that the charge nurse will then notify the physician of the findings and he/she can then order the specific treatments as outlined by the consultant. Review of the Quarterly Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 3/23/17, indicated in Section N0410, that the resident received an antidepressant for 7 days during the assessment period.

Review of the Pharmacy Consultation Report, dated 4/27/17, indicated a recommendation for the use of Trazodone, to please consider a gradual dose reduction, perhaps changing scheduled dose to 12.5 mg at bedtime PRN (as needed) (rather than the scheduled dose he/she was currently receiving) for insomnia, while concurrently monitoring for re-emergence of target and/or withdrawal symptoms.

Further review of this Consultation Report, indicated that this recommendation was not addressed by the facility staff since the initial recommendation was made on (10/25/16), and repeated on (12/31/16 and 2/28/17). Review of the Monthly physician’s orders [REDACTED]. During an observation, on 5/24/17 at 1:45 P.M., the resident was lying in bed and covered with a blanket from head to toe.

The resident did not want to converse with the surveyor. The resident did have the call light within reach. During an interview, on 5/24/17 at 2:45 P.M., Unit Manager (UM) #1 said that when a recommendation is made by a consultant, the Consultation Report is placed in the medical record for the physician to review and address. She said the Pharmacy Consultant Report, concerning the use of Trazodone had not been addressed by the physician since (10/25/16).

2. For Resident #15, the physician failed to act on the consultant pharmacist’s recommendation. Resident #15 was admitted to the facility in 12/2014 with [DIAGNOSES REDACTED].

Review of the consultant pharmacist report, dated 4/27/17, indicated the following: a. Consider discontinuing the following as needed (PRN) medications: [REDACTED]. b. Consider a reduction of Seroquel (antipsychotic) to 12.5 milligrams every other day. Further review of the consultant pharmacist report indicated that the form was not signed by the physician and the above recommendations were previously made on 12/27/16 and 2/24/17.

Review of the May, (YEAR) indicated that physician’s orders [REDACTED]. During interview on with the Assistant Director of Nursing on 5/25/17 at 3:21 P.M., she said that the physician did not address the recommendations made by the consultant pharmacist.

Failed to Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff, and public.

Based on observations and staff and resident interviews, the facility staff failed to ensure the hot water temperatures were comfortable for resident use on 2 out of 3 units.

Findings include:

During a Group Meeting, held on 5/24/17 at 10:30 A.M., Resident #13 and Non-Sampled Residents 1 thru 10 complained of cold water temperatures in the facility.

1. During an environmental tour with the Administrator, on 5/24/17 at 2:00 P.M., the following water temperatures were observed:

-Room 206- The hot water temperature in the bathroom was 92.8
-Room 220- The hot water temperature in the bathroom was 78.1
-Room 221- The hot water temperature in the bathroom was 79.7.

During the tour, a resident in this room stated that it took a very long time for the water to get warm for use.

-Room 309-The hot water temperature in the bathroom was 86.4 During an interview, on 5/24/17 at 2:20 P.M., the Administrator said the hot water temperatures were too low.

2. During an environmental tour with the Maintenance Director, on 5/25/17 at 1:30 P.M., the following water temperatures were observed:

-Room 201- The hot water temperature in the bathroom was 92.6
-Room 301-The hot water temperature in the bathroom was 98.2
-Room 310- The hot water temperature in the bathroom was 95.5
-Room 320- The hot water temperature in the bathroom was 98.2

During an interview, on 5/25/17 at 1:50 P.M., the Maintenance Director said the hot water temperatures were too low.

Worcester Rehabilitation & Health Care Center, Nursing Home Neglect and Elder Abuse Lawyers

If someone you love has suffered neglect or elder abuse by a senior caregiver, nursing home, or other care facility, our lawyers may be able to help. Regardless of whether or not criminal charges are filed against an alleged abuser, you may still be able to pursue compensation in a civil claim. Compensation in elder abuse cases may be awarded if someone in the care of another suffers harm due to intentional or negligent actions (including failure to take action).

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation. Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

Oftentimes, victims of abuse either cannot or will not speak up for themselves out of fear. If you notice any warning signs or symptoms of neglect of abuse an an elderly person, it is important you contact an elder abuse lawyer immediately. Not only are there statute of limitations on filing a claim, but the sooner we start helping you, the easier it will be to collect evidence and talk to any witnesses before important details are lost, hidden, or forgotten.

Boston Personal Injury Lawyers for Elder Abuse Cases

We offer a free, no-obligation legal consultation to help you understand your rights and the value of your case. Our personal injury law firm takes cases involving elder abuse and neglect. We offer legal service to clients in Massachusetts, Rhode Island and New Hampshire.


Sources:

Medicare Nursing Home Profiles and Reports – Worcester Rehabilitation & Health Care Center

Inspection Report for Worcester Rehabilitation & Health Care Center – 05/25/2017

Page Last Updated: August 14, 2018