Life Care Center of Wilbraham

MI Elder Abuse Free Legal ConsultationDid someone you love suffer elder abuse or neglect at Life Care Center of Wilbraham? Our lawyers can help.

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation.

Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

About Life Care Center of Wilbraham

Life Care Center of Wilbraham is a for profit, 123-bed Medicare/Medicaid certified skilled nursing facility that provides services to the residents of Ludlow, Wilbraham, East Longmeadow, Springfield, Chicopee, West Springfield, Longmeadow, Agawam, Holyoke, Palmer, and the other towns in and surrounding Hampden County, Massachusetts.

Life Care Center of Wilbraham
2399 Boston Road
Wilbraham, MA 01095

Phone: (413) 596-3111
Website: http://lifecarecenterofwilbraham.com/

CMS Star Quality Rating

The Centers for Medicare and Medicaid (CMS) rates all nursing homes that accept medicare or medicaid benefits. CMS created a 5 Star Quality Rating System—1 star is the lowest rating and 5 stars is the highest—that look at three areas.

As of February 2018, Life Care Center of Wilbraham in Massachusetts received a rating of 5 out of 5 stars.

Performance Area Rating
Overall Rating 5 out of 5 (Much Above Average)
State Health Inspections 4 out of 5 (Above Average)
Staffing 4 out of 5 (Above Average)
Quality Measures 5 out of 5 (Much Above Average)

Fines and Penalties

Our Nursing Home Injury Firm inspected government records and discovered Life Care Center of Wilbraham committed the following offenses:

Failed to provide enough notice before discharging or transferring a resident.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on records reviewed and interviews, for 2 of 2 sampled discharged residents (Resident #1 and Resident #2), the facility failed to ensure that the resident and/or their representative was notified prior to the transfer or discharge and the reasons for the move in writing and in a language and manner they understand. Resident #1 and Resident #2 were discharged from the Facility without notices of intent to discharge issued prior to or at the time of discharge.

Findings include:

The Surveyor interviewed the Social Worker at 3:04 P.M. on [DATE]. The Social Worker said that the notice of intent to transfer or discharge a resident should be completed for all transfers or discharges occurring from the Facility. The Surveyor interviewed the Director of Social Services at 4:23 P.M. on [DATE]. The Director of Social Services said he had been issuing notices of intent to transfer or discharge on all residents transferring or discharging from the Facility. The Director of Social Services said he stopped issuing the notices to all residents within the few months prior to the date of survey, and only issued them to residents who contested the transfer or discharge. The Director of Social Services said he did not issue notices of intent to discharge to Resident #1 or Resident #2, or their legal representatives.

1. Resident #1 was readmitted to the Facility in [DATE] with [DIAGNOSES REDACTED]. Resident #1 was discharged from the Facility in [DATE]. Resident #1 could not be interviewed because he/she was deceased at the time of survey. The Surveyor interviewed Family Member #1 at 9:15 A.M. on [DATE]. Family Member #1 said he did not receive a notice of intent to discharge Resident #1, and was not made aware if one was issued to Resident #1. The Director of Social Services said he did not issue a notice of intent to discharge to Resident #1 or his/her representative. There was no documentation in Resident #1’s clinical record at the time of survey of a notice of intent to discharge Resident #1, with or without 30-days’ notice. There also was no documentation in Resident #1’s clinical record at the time of survey that either Resident #1 or his/her representative were informed of: the resident’s appeal rights, including the name, address (mailing and email), and telephone number of the entity which receives such requests; information on how to obtain an appeal form and assistance in completing the form and submitting the appeal hearing request; and, the name, address (mailing and email) and telephone number of the Office of the State Long-Term Care Ombudsman.

2. Resident #2 was admitted to the Facility in [DATE] with [DIAGNOSES REDACTED]. Resident #2 was discharged from the Facility in [DATE]. Resident #2 could not be interviewed due to a language barrier. The Director of Social Services said he did not issue a notice of intent to discharge to Resident #2 or his/her representative. There was no documentation in Resident #2’s clinical record at the time of survey of a notice of intent to discharge Resident #2, with or without 30-days’ notice. There also was no documentation in Resident #2’s clinical record at the time of survey that either Resident #2 or his/her representative were informed of: the resident’s appeal rights, including the name, address (mailing and email), and telephone number of the entity which receives such requests; information on how to obtain an appeal form and assistance in completing the form and submitting the appeal hearing request; and, the name, address (mailing and email) and telephone number of the Office of the State Long-Term Care Ombudsman.

Failed to Keep accurate, complete and organized clinical records on each resident that meet professional standards.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on records reviewed, for 4 of 5 sampled residents (Resident #1, Resident #2, Resident #3 and Resident #5), the facility failed to ensure accurate and complete medical records, including the completion of assessments and consents, and the revision of care plans.

Findings include:

1. Resident #1 was readmitted to the Facility in April 2017, and discharged from the Facility in July 2017. Review of Resident #1’s clinical record indicated:

A. The Informed Consent for [MEDICAL CONDITION] Administration Form, dated 03/01/17, did not indicate a dose, range or frequency for the administration of [MEDICATION NAME] (an antidepressant medication).

B. The Informed Consent for [MEDICAL CONDITION] Administration Form, dated 03/01/17, did not indicate a dose, range or frequency for the administration of [MEDICATION NAME] (an anticonvulsant medication).

C. The Informed Consent for [MEDICAL CONDITION] Administration Form, dated 02/08/17, did not indicate whether Resident #1 or his/her legal representative consented to the use of [MEDICATION NAME], or indicated understanding the risks and benefits of the medication.

D. The Informed Consent for [MEDICAL CONDITION] Administration Form, dated 02/08/17, did not indicate whether Resident #1 or his/her legal representative consented to the use of [MEDICATION NAME], or understanding of the risks and benefits of the medication.

E. The Initial Discharge Planning form had Resident #1’s name written on it, but the form was not completed. F. The Discharge Plan Review form had Resident #1’s name written on it, but the form was not completed.

G. The Discharge Planning Care Plan, dated 06/18/17, indicated that the only observed original entries were Resident #1’s name, the date, and the review date. There was no documentation at the time of survey of any resident-specific entries, or that the care plan was updated and revised following changes in Resident #1’s plan of care.

2. Resident #2 was admitted to the Facility in May 2017, and discharged from the Facility in August 2017. Review of Resident #2’s clinical record indicated:

A. The Informed Consent for [MEDICAL CONDITION] Administration Form, dated 05/26/17, did not indicate whether Resident #2 or his/her legal representative consented to the use of [MEDICATION NAME] (a nerve pain medication).

B. The Discharge Plan Review form had Resident #2’s name written on it, but the form was not completed. 3. Resident #3 was admitted to the Facility 22 days prior to the date of survey. Review of Resident #3’s clinical record indicated:

A. The Social Service Assessment had Resident #3’s name written on it, but the form was not completed.

B. The Initial Discharge Planning form had Resident #3’s name written on it, but the form was not completed. C. The Discharge Plan Review form had Resident #3’s name written on it, but the form was not completed.

D. The Activities Evaluation form had Resident #3’s name written on it, but the form was not completed.

E. The Discharge Planning Care Plan, dated 09/06/17, indicated that the only observed original entries were Resident #2’s name, the date, and a second date with what appear to be initials next to it. There was no documentation at the time of survey of any resident-specific entries. 4. Resident #5 was admitted to the Facility in March 2017. Review of Resident #5’s clinical record indicated:

A. The Social Service Assessment had Resident #5’s name written on it, but the form was not completed.

B. The Initial Discharge Planning form had Resident #5’s name written on it, but the form was not completed.

C. The Discharge Plan Review form had Resident #5’s name written on it, but the form was not completed.

Life Care Center of Wilbraham, Nursing Home Neglect and Elder Abuse Lawyers

If someone you love has suffered neglect or elder abuse by a senior caregiver, nursing home, or other care facility, our lawyers may be able to help. Regardless of whether or not criminal charges are filed against an alleged abuser, you may still be able to pursue compensation in a civil claim. Compensation in elder abuse cases may be awarded if someone in the care of another suffers harm due to intentional or negligent actions (including failure to take action).

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation. Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

Oftentimes, victims of abuse either cannot or will not speak up for themselves out of fear. If you notice any warning signs or symptoms of neglect of abuse an an elderly person, it is important you contact an elder abuse lawyer immediately. Not only are there statute of limitations on filing a claim, but the sooner we start helping you, the easier it will be to collect evidence and talk to any witnesses before important details are lost, hidden, or forgotten.

Boston Personal Injury Lawyers for Elder Abuse Cases

We offer a free, no-obligation legal consultation to help you understand your rights and the value of your case. Our personal injury law firm takes cases involving elder abuse and neglect. We offer legal service to clients in Massachusetts, Rhode Island and New Hampshire.


Sources:

Medicare Nursing Home Profile for Life Care Center of Wilbraham

Nursing Home Safety, Health and Inspection Report for Life Care Center of Wilbraham 09/27/2017

Page Last Updated: February 13, 2018

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