Golden Living Center-Melrose

Golden Living Center - Melrose

MI Elder Abuse Free Legal ConsultationDid someone you love suffer elder abuse or neglect at Golden Living Center-Melrose? Our lawyers can help.

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation.

Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

About Golden Living Center-Melrose

Golden Living Center - MelroseGolden Living Center-Melrose is a for profit, 106-bed Medicare/Medicaid certified skilled nursing facility that provides services to the residents of Stoneham, Malden, Saugus, Wakefield, and the other towns in and surrounding Middlesex County, Massachusetts.

Golden Living Center-Melrose focuses on 24 hour care, respite care, hospice care and rehabilitation services.

Golden Living Center – Melrose
40 Martin St,
Melrose, MA 02176

Phone: (781) 665-7050
Website: Golden Living Centers Locator

CMS Star Quality Rating

The Centers for Medicare and Medicaid (CMS) rates all nursing homes that accept medicare or medicaid benefits. CMS created a 5 Star Quality Rating System—1 star is the lowest rating and 5 stars is the highest—that look at three areas.  As of 2017, Golden Living Center in Melrose, Massachusetts received a rating of 1 out of 5 stars.

Performance Area Rating
Overall Rating 1 out of 5 (Much Below Average)
State Health Inspections 1 out of 5 (Much Below Average)
Staffing 3 out of 5 (Average)
Quality Measures 2 out of 5 (Below Average)

Fines Against Golden Living Center – Melrose

The Federal Government fined Golden Living Center-Melrose $1,300 on 11/12/2015, $42,389 on 10/25/2016, $4,591 on 10/25/2016, and $34,580 on 02/17/2017 for health and safety violations.

Fines and Penalties

Our Elder Abuse Attorneys inspected government records and discovered Golden Living Center-Melrose committed the following offenses:

Failed to make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Based on records reviewed and interviews, for 1 out of 3 sampled Residents (Resident #1), the Facility failed to provide adequate supervision to prevent elopement. On 11/7/16 at approximately 11:00 A.M., Resident #1, who was cognitively impaired, had a history of [REDACTED]. After the appointment Resident #1 walked out of the Physician’s office by himself/herself, could not be located, and the Facility filed a Missing Person Report with the Police Department. When Resident #1 was located, approximately 8.5 hours later, he/she was transferred to the Hospital where he/she told Emergency Department staff that he/she was walking around all day, drinking alcohol, and had pain in his/her right hip from being on his/her feet for a long period of time. Resident #1 was treated for [REDACTED].

Findings include:

A Quarterly Interdisciplinary Resident Review Assessment, dated 10/12/16, indicated Resident #1 had impaired long and short term memory, needed assistance making decisions, and had a history of [REDACTED].

The Hospital Emergency Department (ED) Report, dated 11/7/16 indicated that Resident #1 arrived at the ED via ambulance at 9:25 P.M., which was approximately 8.5 hours after he/she was last seen at the Physician’s office, and Resident #1 had complaints of right hip pain from being on his/her feet for a long period of time and Resident #1 told the ED Physician that he/she drank alcohol and walked around all day. The report further indicated that Resident #1 had been a patient at the Hospital several times in the past and had a history of [REDACTED].#1 was evaluated and treated for [REDACTED].M., which was approximately 12.5 hours after Resident #1 had left the Facility that morning.

Failed to keep each resident free from physical restraints, unless needed for medical treatment.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Based on interviews and records reviewed, for 1 out of 24 sampled residents (Resident #6) the Facility failed to ensure that Resident #6 remained free from restraints imposed for convenience of staff. Sometime in the early morning on 11/25/16, CNA #2 restrained Resident #6 to his/her wheelchair by securing a bed sheet around the Resident’s waist and tied each end to the wheels of her/his wheelchair to prevent Resident #6 from getting out of the wheelchair.

Findings include:

On 12/13/16, at 8:06 A.M. Nurse #1 reported to Surveyor #5 that Resident #6 had been observed at 7 A.M. by the on-coming 7-3 shift staff, to be tied to her/his wheelchair with a bed sheet. Nurse #1 said she was concerned that nothing had been done because when she asked the Director of Nursing (DNS), the DNS said she had taken care of it or words to that effect. Nurse #1 observed the accused Certified Nurses Aide (CNA) back at work the next day.

CNA #2 was interviewed at 12:35 P.M., on 12/5/16. CNA #2 said she had worked the 11:00 P.M., to 7:00 A.M., shift starting 11/24/16 and ending on 11/25/16. CNA #2 said Resident #6 was restless and agitated throughout the shift and refused to stay in bed so she was kept in her/his wheelchair for safety. CNA #2 said that around 5 A.M. she had to provide care to other residents and she didn’t know what to do with Resident #6, so she tied her/him to her/his wheelchair with a bed sheet and left her/him in her/his room. CNA #2 said that the Resident was so agitated that she/he tried to fight with her but she felt that it was more important to keep her/him safe so she did it anyway for safety. CNA #2 also said that she forgot to remove the sheet before the end of her shift. CNA #2 said that I used to do that when I worked at another nursing home and we did it but the DNS here said never again or words to that effect.

The Administrator and Nurse #4 (who was the Director of Nursing at the time of the incident) were interviewed on 12/13/2016, at 9:55 A.M. Nurse #4 said that she had placed a call to the agency nurse who had worked the 11 P.M.-7 A.M. shift that the incident had occurred but was unable to reach her.

Failed to protect each resident from all abuse, physical punishment, and being separated from others.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Based on interviews and records reviewed, for 1 of 24 sampled residents (Resident #6), the Facility failed to ensure that Resident #6 remained free from restraints imposed for convenience of staff. Sometime in the early morning on 11/25/16, CNA #2 restrained Resident #6 to his/her wheelchair by securing a bed sheet around Resident #6’s waist and each wheel of the wheelchair, to prevent Resident #6 from getting out of the wheelchair.

Findings include:

Reveiw of the Facility policy titled Physical Restraints Review Procedures indicates that prior to applying a restraint the following must take place:

  • Alternatives to restraint use are tried first
  • Complete a restraint assessment for least restrictive device
  • Obtain a physicians order
  • Obtain informed consent from resident or responsible party
  • Care plan should reflect current restraint use

Facility policy titled Abuse Prohibition defined abuse as the wilful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, injury, or mental anguish.

Failed to make sure services provided by the nursing facility meet professional standards of quality.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Based on observations and interview the facility failed to meet professional standards during 2 medication administrations, on one non-sampled resident, during 34 medication administrations.

Findings include:

On 10/25/16 at 9:00 A. M., Surveyor # 4 observed Nurse #3 during medication administration for Non Sampled Resident #1 (NSR#1). NSR#1 was scheduled to receive 20 units of [MEDICATION NAME] and 10 units Humalog subcutaneously. Nurse #3 withdrew the medication in two separate insulin syringes. Nurse #3 was observed identifying NSR#1 and then administering both medications subcutaneously in the left arm. During both injections Nurse #3 was not wearing gloves.

Surveyor #4 interviewed Nurse # outside the NSR #1’s room. Surveyor #4 asked Nurse#3 about the facility’s policy for administering subcutaneous injections. Nurse #3 said that she should have been wearing gloves and that the standard of practice is to wear gloves during all injections.

Failure to maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Based on observation and staff interview, the facility failed to ensure that medications were properly locked and secured for one medication storage cabinet (Unit 1 B), of the Facility’s 4 locked medication areas.

Findings include:

On 10/25/16, at 1:10 P.M., the Unit 1 B medication storage cabinet was inspected. Upon inspection it was noted that the medication cabinet was unlocked. Inside the cabinet were multiple bottles of medications, an emergency medication kit, and a defibrillator. The cabinet was next to the nurses desk located in a patient common area, where 7 Residents were present. There was no barrier noted between the residents and the cabinet, the cabinet was accessible to the Residents. No staff were observed at the Nursing desk at this time. From 1:10 P.M. until 1:20 P.M., no staff were noted at the desk.

At 1:20 P.M. the Admissions Director entered the patient area. Surveyor #4 showed the open cabinet to the Admissions Director. The Admission Director then notified the Medication Nurse who was administering medications at the time. The medication nurse returned to the nursing desk and locked the cabinet. The Medication Nurse acknowledged that the medication cabinet should have been locked.

Golden Living Center – Melrose, Nursing Home Neglect and Elder Abuse Lawyers

If someone you love has suffered neglect or elder abuse by a senior caregiver, nursing home, or other care facility, our lawyers may be able to help. Regardless of whether or not criminal charges are filed against an alleged abuser, you may still be able to pursue compensation in a civil claim. Compensation in elder abuse cases may be awarded if someone in the care of another suffers harm due to intentional or negligent actions (including failure to take action).

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation. Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

Oftentimes, victims of abuse either cannot or will not speak up for themselves out of fear. If you notice any warning signs or symptoms of neglect of abuse an an elderly person, it is important you contact an elder abuse lawyer immediately. Not only are there statute of limitations on filing a claim, but the sooner we start helping you, the easier it will be to collect evidence and talk to any witnesses before important details are lost, hidden, or forgotten.

 

Boston Personal Injury Lawyers for Elder Abuse Cases

We offer a free, no-obligation legal consultation to help you understand your rights and the value of your case. Our personal injury law firm takes cases involving elder abuse and neglect. We offer legal service to clients in Massachusetts, Rhode Island and New Hampshire.


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Page Last Updated: November 18, 2017

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