Academy Manor

MI Elder Abuse Free Legal ConsultationDid someone you love suffer elder abuse or neglect at Academy Manor? Our lawyers can help.

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation.

Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

About Academy Manor

Academy Manor is a for profit, 174-bed Medicare/Medicaid certified skilled nursing facility that provides services to the residents of Andover, North Andover, Lawrence, Tewksbury, Methuen, North Reading, Wilmington, Dracut, Lowell, Billerica, and the other towns in and surrounding Essex County, Massachusetts.

Academy Manor
89 Morton Street
Andover, MA 01810

Phone: 978 475-0944
Website: http://www.genesishcc.com/AcademyManor

CMS Star Quality Rating

The Centers for Medicare and Medicaid (CMS) rates all nursing homes that accept medicare or medicaid benefits. CMS created a 5 Star Quality Rating System—1 star is the lowest rating and 5 stars is the highest—that look at three areas.

As of 2017, Academy Manor in Andover, Massachusetts received a rating of 3 out of 5 stars.

Performance Area Rating
Overall Rating 3 out of 5 (Average)
State Health Inspections 3 out of 5 (Average)
Staffing 3 out of 5 (Average)
Quality Measures 4 out of 5 (Above Average)

 

Fines and Penalties

Our Elder and Nursing Home Abuse Lawyers inspected government records and discovered Academy Manor committed the following offenses:

Failed to provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Based on observations, record review and interview, the facility failed to ensure that catheter drainage bags containing urine were positioned in a dignified manner to provide privacy for 2 of 3 sampled residents with a urinary catheter, in a total sample of 24 residents.

Findings include:

1. For Resident #3 the facility failed to provide dignity in caring for a resident with an indwelling urinary catheter. Review of the significant change Minimum Data Set assessment (MDS), dated [DATE], indicated that the The Brief Interview for Mental status (BIMS) score for this resident was 5 out of 15 which indicated the resident was severely cognitive impaired. The resident was also dependent for for bed mobility, transfers, dressing, hygiene, bathing and limited assistance with eating and required an indwelling catheter. The following observations were made:

* On 9/7/17 at 12:20 P.M., during observation of the A-3 Unit lunch meal, Resident # 3 was sitting upright in a Broda type recliner chair. The surveyor observed a catheter drainage bag filled with yellow urine resting on the floor behind the residents leg rests. The catheter drainage bag was in clear view of staff and visitors.

* On 9/7/17 at 2:15 P.M., during observation of the A-3 Unit activity program, Resident #3 was reclined in a Broda type recliner chair. The surveyor observed a catheter drainage bag filled with yellow urine, resting on the floor and in clear view of staff and visitors.

* On 9/8/17 at 7:40 A.M., during observation of the A-3 Unit corridor, the surveyor walked by Resident #3’s room and observed the residents catheter drainage bag, filled with yellow urine , hanging from the resident’s bed. Next to the resident was catheter drainage bag was a black catheter privacy pouch, which was not in use. During interview on 9/8/17 at 11:15 A.M., Unit Manager #1 said that the black privacy pouches should be used all the time for residents with catheter drainage bags. For this Resident, who is cognitively impaired and cannot advocate for his/herself, the facility failed to provide care and treatment in the use of a urinary catheter drainage bag in a dignified manner.

2. For Resident #14 the facility failed to provide dignity in caring for a resident with an indwelling urinary catheter. Review of the admission MDS, dated [DATE], indicated that the The Brief Interview for Mental status (BIMS) score for this resident was 12 out of 15 which indicated the resident was mildly cognitive impaired. The resident was also dependent for for bed mobility, transfers, dressing, hygiene, bathing and limited assistance with eating and required an indwelling catheter. The following observation was made:

* On 9/8/17 at 7:45 A.M., during observation of the B-1 Unit, Resident # 14 was sitting upright in a recliner type chair. His/Her chair was positioned facing the door. As the surveyor was walking past the resident’s room, the surveyor observed a catheter drainage bag filled with yellow urine hanging from the recliner chair. The catheter drainage bag was in clear view of staff and visitors.

Failed to make sure services provided by the nursing facility meet professional standards of quality.

Based on observations, record review and interview, the facility failed to ensure nursing staff provided services in accordance with professional standards of quality for the administration of insulin with time parameters as specified by the Physician, and manufactures guidelines for 1 Non-sampled Resident.

Findings include:

For NS #1, the facility staff failed to follow medication standards to ensure that Humalog insulin was administered correctly and within the physician prescribed parameters and manufacturers guidelines.

On 9/8/17 at 10:00 A.M., during the observation of a medication pass, Nurse #1 prepared the medication for NS #1, included in the medication pass was an injection of Humalog insulin Solution (a fast acting medication to lower blood sugar) 20 units to be given subcutaneous.

During medication reconciliation by the surveyor the order indicated that the insulin was to be given 15 minutes prior to breakfast. Review of the facilities meal delivery schedule dated 2/16/16 the meals delivery time for the(NAME)1 unit, residents in their rooms receive breakfast at 8:00 A.M.

According to the manufacture guidelines Humalog fast-acting insulin (also called rapid-acting) is absorbed quickly and starts working within minutes to lower blood sugar. Humalog fast-acting insulin should be taken 15 minutes before eating or right after eating a meals. Mealtime insulin’s are fast-acting insulin’s that are taken immediately before or after meals.

During an interview with Nurse #1 on 9/8/17 at 11:00 A.M., she said the meals are always late and it is difficult to give the insulin before breakfast.

Failed to maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**

Based on observation, and staff interview, the facility failed to ensure medications were appropriately secured on 1 of 4 units.

Findings include:

The Facility failed to ensure medications were appropriately secured, with restricted access, on 1 of 4 units.

During rounds on the Brooks 2 unit at 10:30 A.M., on 9/8/17, Surveyor observed a medication cart, unattended, outside of room [ROOM NUMBER], with a medication card of Zoloft (an antidepressant) containing 12 tablets, on top of the cart with no staff in the immediate area.

The Surveyor picked up the cart and handed it to a nurse at the nurses station who said that the tablets should not have been left on top of the cart unattended and medication should be secured.

The Facility failed to provide separately locked and permanently affixed compartment for Schedule II controlled medications requiring refrigeration for 2 of 4 medication refrigerators. During observation of the Abbott 2 medication room with Nurse #3 on 9/12/17 at 9:30 A.M., the medication refrigerator had one permanently affixed lock for Schedule II medications. During interview with Nurse #3 she said that there are two medication nurses, both medication nurses have medications that they are responsible for in the refrigerator, but only one of them has the keys. The nurse with the keys has access to both nurses’ medications.

2. During general observation on 9/12/17 at 9:20 A.M., Nurse #1 was observed handing a set of keys to a CNA. The CNA began to open the medication room door with the keys. The CNA was searching for the correct key when UM #1 assisted. UM #1 opened the medication room door and the CNA retrieved a set of dentures. During interview Nurse #1 acknowledged she gave the CNA a key ring with the keys to the medication cart, narcotic box and medication room. Nurse #1 said she should not have given the keys to the CNA to open the medication. During interview UM #1 said that Nurse #1 should not have given the medication keys to the CNA or anyone. The facility failed to permit only authorized personnel to have access to the medication keys.

Failed to have a program that investigates, controls and keeps infection from spreading.

Based on observation and staff interview, the facility failed to ensure that staff followed proper infection control practices for the prevention and spread of infection for 1 (#3) of 24 sampled residents and 1 of 2 Non-sampled residents.

Findings include:

1. For Resident #3, the facility failed to ensure that a catheter drainage bag (which is connected to a sterile catheter which enters the bladder) was properly secured to prevent the potential spread of infection.

* On 9/7/17 at 12:20 P.M., during observation of the A-3 Unit lunch meal, Resident # 3 was sitting upright in a Broda type recliner chair. The surveyor observed a catheter drainage bag filled with yellow urine resting on the floor behind the residents leg rests.

* On 9/7/17 at 2:15 P.M., during observation of the A-3 Unit activity program, Resident #3 was reclined in a Broda type recliner chair. The surveyor observed a catheter drainage bag filled with yellow urine, resting on the floor increasing risk of infection.

* On 9/8/17 at 11:15 A.M., the surveyor observed Resident #3 in his/her bed, the bed was in the low position and the resident’s catheter drainage bag was resting on the floor. During interview on 9/8/17 at 11:15 A.M., Unit Manager (UM) #1 said that the catheter drainage should always be kept off the floor.

Academy Manor, Nursing Home Neglect and Elder Abuse Lawyers

If someone you love has suffered neglect or elder abuse by a senior caregiver, nursing home, or other care facility, our lawyers may be able to help. Regardless of whether or not criminal charges are filed against an alleged abuser, you may still be able to pursue compensation in a civil claim. Compensation in elder abuse cases may be awarded if someone in the care of another suffers harm due to intentional or negligent actions (including failure to take action).

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation. Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

Oftentimes, victims of abuse either cannot or will not speak up for themselves out of fear. If you notice any warning signs or symptoms of neglect of abuse an an elderly person, it is important you contact an elder abuse lawyer immediately. Not only are there statute of limitations on filing a claim, but the sooner we start helping you, the easier it will be to collect evidence and talk to any witnesses before important details are lost, hidden, or forgotten.

Boston Personal Injury Lawyers for Elder Abuse Cases

We offer a free, no-obligation legal consultation to help you understand your rights and the value of your case. Our personal injury law firm takes cases involving elder abuse and neglect. We offer legal service to clients in Massachusetts, Rhode Island and New Hampshire.


Sources:

Medicare Nursing Home Profile for Academy Manor

Nursing Home Safety, Health and Inspection Report for Academy Manor 09/12/2017

Page Last Updated: February 14, 2018