Renaissance Manor on Cabot

MI Elder Abuse Free Legal ConsultationDid someone you love suffer elder abuse or neglect at Renaissance Manor on Cabot? Our lawyers can help.

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation.

Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

About Renaissance Manor on Cabot

Renaissance Manor on Cabot is a for profit, 61-bed Medicare certified skilled nursing facility that provides services to the residents of Holyoke, Chicopee, South Hadley, Easthampton, West Springfield, Springfield, Ludlow, Northampton, Westfield, and the other towns in and surrounding Bristol County, Massachusetts.

Renaissance Manor on Cabot
279 Cabot St,
Holyoke, MA 01040

Phone: (413) 536-3435
Website: http://www.genesishcc.com/cabot

CMS Star Quality Rating

The Centers for Medicare and Medicaid (CMS) rates all nursing homes that accept medicare or medicaid benefits. CMS created a 5 Star Quality Rating System—1 star is the lowest rating and 5 stars is the highest—that look at three areas.

As of 2017, Renaissance Manor on Cabot in Holyoke, Massachusetts received a rating of 4 out of 5 stars.

Performance Area Rating
Overall Rating 4 out of 5 (Above Average)
State Health Inspections 4 out of 5 (Above Average)
Staffing 3 out of 5 (Average)
Quality Measures 4 out of 5 (Above Average)

 

Fines and Penalties

Our Nursing Home Abuse Lawyers inspected government records and discovered Renaissance Manor on Cabot committed the following offenses:

Failed to immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record reviews, the facility failed to notify the physician of a change in a resident condition for 1 resident (#5), in a total sample of 10 residents.

Findings include:

Resident #5 was admitted to the facility in 10/2014 with [DIAGNOSES REDACTED]. Review of the Progress Notes of 9/23/16 indicated that Resident #5 had an enlarged area to the lower left quadrant of the abdomen with a question of this being a hernia, which was reported to the Director of Nurses (DON). Record review indicated no evidence that the physician was updated with this change of status.

During an interview on 9/27/16 at 11:15 A.M., the DON said that the facility process for notifying the physician when a resident status changes included documenting in the progress notes that the physician was notified. She further said the she had failed to document a progress note indicating that the physician was updated regarding the change in condition for Resident #5.

Failed to provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality.

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews, the facility failed to provide privacy while in the bathroom for 1 resident (#7) in a total sample of 10 residents.

Findings include:

Resident #7 was admitted to the facility in 9/2016 with [DIAGNOSES REDACTED]. On 9/27/16 at 9:50 A.M., the surveyor observed the Director of Maintenance (DOM) leave the Activity Room via a door to a bathroom shared by Resident #7. The surveyor observed the DOM open the bathroom door without knocking. When the DOM opened the bathroom door, the surveyor observed Resident #7 in front of the toilet with CNA (Certified Nursing Assistant) #1 present.

During an interview on 9/27/16 at 10:05 A.M., the DOM said that Resident #7 was in the bathroom when he entered. He further said that he did not knock at that time prior to entering the bathroom because he forgot to. During an interview on 9/27/16 at 10:50 A.M., the surveyor spoke with Resident #7 about the previous incident in the bathroom. Resident #7 said that (he) .caught me at a bad moment.

During an interview on 9/27/16 at 11:00 A.M., CNA #1 said that when Resident #7 was using the bathroom, both the DOM and housekeeper #1 attempted to enter the bathroom when the CNA was assisting the Resident in the bathroom. She further said that Resident #7 was not exposed at the time but that both staff members did not knock prior to entering the bathroom. During an interview on 9/28/16 at 3:00 P.M., the Director of Nurses (DON) and Administrator said that they were made aware of the privacy/dignity issue by the DOM regarding the incident that occurred (on 9/27/16) with Resident #7.

Failed to Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist.

Based on observation and interview, the facility failed to maintain routine and emergency drug kits (e-kits) to provide emergency drugs and biologicals to its residents, for 2 of 2 units in the facility.

Findings include:

a) The Insulin (e-kit) was opened with 3 missing vials of Insulin from the kit. (1 vial of Novolog Insulin, 1 vial of Lantus Insulin, and 1 vial of Novolin N Insulin). There was a slip of paper, which was the facility protocol, in the e-kit, which indicated on 9/16/16 the Novolin N Insulin was removed for a resident identified on the slip. There were no other slips in the e-kit for the removal of the vial of Novolog or Lantus Insulin. The surveyor asked Nurse #1 if there was another Insulin e-kit in the facility, and Nurse #1 said no, and that all the e-kits were kept in the East Unit Medication Room. Nurse #1 said she did not know how long the Insulin e-kit had been opened, however it was the facility protocol to fax a copy of the slip to the pharmacy to alert them the e-kit had been opened, and needed replacing, and the kit is usually replaced the following day.

b) The General Drug Kit #5, contained multiple drawers. Drawer #4 was open, and Nurse #1 said medication had been removed from the drawer. Nurse #1 could find no evidence of any slips indicating when the drawer was opened, or what medication had been removed from the drawer/e-kit.

c) The Antibiotic Drug Kit was open, and Nurse #1 said medication had been removed from the e-kit. Nurse #1 could find no evidence of any slips indicating when the e-kit was opened, or what medication had been removed from the drawer/e-kit.

During interview with the Director of Nursing (DON) on 9/28/16 at 2:50 P.M., she said as of this time there was no available backup in the facility if a resident needed Novolin N Insulin since 9/16/16. The DON was unsure how long the facility had been without the Novolog and Lantus Insulin in the e-kit. Regarding the General Drug Kit #5, the DON indicated that 7 medications had been removed from the e-kit, and 1 medication had been removed from the Antibiotic e-kit, following an inventory she had just completed. The DON said there was a systems problem regarding the e-kits and she would be looking into the problem.

 

Renaissance Manor on Cabot, Nursing Home Neglect and Elder Abuse Lawyers

If someone you love has suffered neglect or elder abuse by a senior caregiver, nursing home, or other care facility, our lawyers may be able to help. Regardless of whether or not criminal charges are filed against an alleged abuser, you may still be able to pursue compensation in a civil claim. Compensation in elder abuse cases may be awarded if someone in the care of another suffers harm due to intentional or negligent actions (including failure to take action).

Abuse of the elderly is not acceptable and we fight hard in these types of cases. If you suspect a nursing home or caregiver has caused harm to your loved one in someone elses’ care, contact our law firm today for a free legal consultation. Talking to us does not obligate you to anything, but we may be able to tell you if you have a claim and the value of your case. If we accept your case, you pay no fee unless we recover for you.

Oftentimes, victims of abuse either cannot or will not speak up for themselves out of fear. If you notice any warning signs or symptoms of neglect of abuse an an elderly person, it is important you contact an elder abuse lawyer immediately. Not only are there statute of limitations on filing a claim, but the sooner we start helping you, the easier it will be to collect evidence and talk to any witnesses before important details are lost, hidden, or forgotten.

Boston Personal Injury Lawyers for Elder Abuse Cases

We offer a free, no-obligation legal consultation to help you understand your rights and the value of your case. Our personal injury law firm takes cases involving elder abuse and neglect. We offer legal service to clients in Massachusetts, Rhode Island and New Hampshire.


Sources:

Medicare Nursing Home Profile for Renaissance Manor on Cabot

Nursing Home Safety, Health and Inspection Report for Renaissance Manor on Cabot – 09/28/2016

Page Last Updated: February 10th, 2017

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